![]() ![]() Undeliverable shipment returned back to Bossen by UPS will incur a 20% restocking fee.ĥ. Returned items will incur a 20% restocking fee if package was not opened, 40% restocking fee if package was opened and machine was not damaged.Ĥ. Buyer is responsible for return shipping.ģ. All return items must be in the original packaging.Ģ. *If within 3 business days of package receive date,ġ. *We will not accept any returns or refunds after 3 business days of receiving the product. The refund process can take up to 2-3 days. Undeliverable shipment returned back to Bossen by UPS will incur a 20% restocking fee.ģ. ![]() This allows us to ensure the products are usable, untampered, and have a minimum shelf life.Ģ. ![]() We are unable to refund consumable products. If you still have not received the package after 48 hours of delivery date/time, please contact us immediately via email and provide the following information:ġ. Then we advise you to check with neighbors, apartment concierge and around your house/front entrance/garage/yard/etc as UPS sometimes places the package in a less visible area to deter theft. If you do not receive your package after tracking says it's arrived, please first check with your UPS office as they may be holding the package or late delivery. Some orders may take up to 72 hours if there are alot of items.Ī shipping confirmation will be emailed to you that includes the tracking number(s) of your package(s). Once the order processes, it goes into shipping and the delivery time is estimated based on your location. Once your order is submitted online, we will process most orders within 24 hours Monday thru Friday if placed before 2pm/PST cutoff time. ![]()
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